Bio: Career oriented professional with proven experience in communication, adaptability, and problem-solving. Strong ability to provide direction and adhere to details. Driven self-starter with experience in time management and social competency. EXPERIENCE Chick-fil-a April 2023-Present (25 hours a week) Supervisor: Jamie Waterhouse {(480) 255-6567} Team Member | Mesa, AZ Drive customer loyalty and company profitability through effective communication and customer engagement. Provide a customer-centric approach to addressing customer needs through active listening, awareness, and observation. Contribute to a positive team environment by applying clear communication, transparency, and flexibility in picking up schedules to ensure necessary work is completed. Drive company profitability through needs-based upselling resulting in over 200 brownies sold for charity. Assist customers with diverse needs through knowledge, and application, of American Sign Language. Lidiaarts4fun August 2023-Present (35 hours a week) Owner | Chandler, AZ Develop, create, and promote small business as entrepreneur selling jewelry. Organize marketing and product supply to drive profitable business. Research and create customer-oriented products meeting and fulfilling customer demands. EDUCATION Fire Science Program - East Valley Institute of Technology (EVIT), Mesa, AZ - May 2024 Graduation • National Technical Honor Society, 2023 - Present General Education - Home School, Chandler, AZ - May 2024 Graduation Certificate - East Valley Cadets, Mesa, AZ - April 2024 Graduation Certificate - Aspire Academy, Chandler, AZ - October 2023 CERTIFICATIONS Wildland firefighter L-180 - December 2023 S-130 - November 2023 S-190 - November 2023 S-110 - November 2023 CPR/First Aid - November 2023 FEMA IS-100c - October 2022 IS-200c - October 2022 IS-700b - December 2022 EMT EVIT- currently enrolled- May 2024 VOLUNTEERISM East Valley Cadets - Volunteer - October 2023-Present • Aids in parade preparations and other necessary tasks. East Valley United Black Firefighters - Volunteer - October 2022- Present Served the community during pancake breakfasts, golf tournaments, and parades.